Wheelchair Accessible Taxi in Southampton: Cruise, Airport and Tour Transfers

Not every taxi can. Most standard taxis can only help if you transfer to a seat and the wheelchair folds into the boot. My taxi is a 2025 Volkswagen Caddy Maxi with a rear ramp, so you board and travel in your own wheelchair, with up to 3 other passengers alongside you. It is the only vehicle I run, so accessibility is the default for every booking, not an add-on.

I don't. The fixed price for a journey is the same whether or not a wheelchair is involved, and there is no extra charge for the ramp or boarding time. The law backs this up for many vehicles too: under section 165 of the Equality Act 2010, drivers of taxis and private hire vehicles on a council's designated wheelchair-accessible list must not charge a wheelchair user more than any other passenger.

Taxis are not free, but some journeys can be funded. For hospital appointments, the NHS provides non-emergency patient transport for people whose medical condition or mobility means they could not otherwise get there, and the Healthcare Travel Costs Scheme can refund travel for people on qualifying benefits or a low income. For getting to work, the government's Access to Work scheme can pay towards extra travel costs if a disability or health condition means you cannot use public transport. Check eligibility with the hospital or Access to Work first, then book as normal and keep your receipt.

Some ride-hailing apps offer a wheelchair-accessible option in certain cities, but availability varies and an accessible vehicle is not guaranteed to be free when you need it. If the journey matters, such as a hospital appointment, a flight or a ship departure, pre-booking a dedicated wheelchair-accessible taxi is the reliable option. Call or WhatsApp me on 07825 284926 and you know exactly which vehicle and which driver is coming.

Every journey is a fixed price agreed in writing before you travel, with no meter and no surge pricing, and it costs the same as it would without a wheelchair. Airport fares are listed on my prices page. For local and hospital journeys, send me the pickup and destination by phone or WhatsApp and I'll quote the exact figure.

I'm based in West End and cover Southampton and the surrounding towns, including Totton, Eastleigh, Hedge End, Romsey, Fareham, Winchester and Locks Heath, plus the wider Hampshire area. Longer journeys are fine too: the Southampton cruise terminals, Heathrow, Gatwick and the other London airports, and Bournemouth Airport.

Yes. Many of my accessible bookings are made by a family member or carer rather than the passenger. Give me the passenger's name, the pickup address, any boarding notes such as a powered chair, help transferring or a particular door, and your own number for the confirmation. The fixed price comes back to you in writing, and up to 3 other people can travel with the wheelchair user.

Call or WhatsApp me on 07825 284926, or use the contact form. Pre-bookings are taken 24 hours a day, 7 days a week. Tell me the date, time, pickup, destination and how many people are travelling, including whether anyone will stay in their wheelchair, and I'll confirm a fixed price. For early flights, ship days and hospital appointments, book as soon as you have the date: I'm one driver with one vehicle, so the diary decides.